Lion 101: OS X Support Essentials 10.7 (8/29/2012 to 8/31/2012)

  • August 29, 2012 - August 31, 2012
    9:00 am - 5:00 pm

Lion 101: OS X Support Essentials 10.7

OS X Lion Support Essentials is a three-day, hands-on course that provides an in-depth exploration of troubleshooting on OS X Lion. This course is designed to give you a tour of the breadth of functionality of OS X Lion and the best methods for effectively supporting users of
OS X Lion systems. The course is a combination of lectures and hands-on case study exercises that provide practical real-world experience.

Who Should Attend

  • Help desk specialists, technical coordinators, service technicians, and others who support Mac users.
  • Technical support personnel in businesses that use Macs.
  • Technical coordinators or power users who manage networks of computers running OS X — such as teachers and technology specialists who manage networks or computer labs

What You Will Learn

  • The troubleshooting process and how to become more efficient with available tools and resources
  • OS X 10. Lion features in depth, including how to find additional information
  • How to prepare for Apple Certified Support Professional certification


  • Knowledge of OS X and basic computer navigation

Lion 101 OS X Support Essentials 10.7 © Apple Inc. All rights reserved.

Venue:   Venue of Lion 101: OS X Support Essentials 10.7 (8/29/2012 to 8/31/2012)

2100 W Littleton Blvd, Suite 50, Littleton, Colorado, 80120, United States

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